Plano, TX questions regarding Servicer Selection Form ( Form įor submission of the Forbearance Exception Request Template Servicer LPOA requests to execute documents on Fannie Mae’s behalf Satisfactions/Discharges of paid off mortgage loans

Quitclaim deeds for properties conveyed in errorĬonveyances or reconveyances of acquired properties

Plano, TX all valuation requests related to short sales, Mortgage Releases, and bidding valuation questions and escalations related to borrower-requested MI request a Deficiency Waiver Template and subsequent approval of a waiver from Fannie questions regarding the preservation or waiver of deficiency the following document submissions: To obtain loss statements from Fannie įor submission of the Bankruptcy Cramdown obtain training on the submission process for the appropriate approval for excess attorney fees or excess foreclosure title or foreclosure sale publication questions regarding Request for Approval of Servicing or Subservicing Transfer ( Form request information related to a HomeSaver Advance submission of the Elimination/Rescission Request discuss partial releases with Fannie Mae for submission of Form 236 for submission of requests for substitution of property securing a mortgage loan to forward requests to waive certain rights under the mortgage loan to Fannie Mae for mortgage loan debt that will not be fully satisfied in connection with a property seizure. Loan Quality Center (LQC) Digital Data Control Teamįor inquiries related to Selling and/or Servicing Representations and Warrantiesįor inquiries related to loan file and/or document submissionsįor inquiries related to lender request contact - CURE New servicers not yet assigned an Investor Reporting Representative must call (800) 2FANNIE (232–6643) To discuss specifics related to P&I, remitting, account, reporting, and ARM adjustment error corrections To submit HomeStyle Renovation recourse removal requests, extension requests, documents, and notifications of decreases in “as completed” property value due to changes in scope of renovations To indicate Fannie Mae ownership / trustee of a mortgage loan To notify Fannie Mae of military indulgence or submit Form Mae Address for Instruments of Recordįor instruments of record relating to a single-family property that require the use of an address for Fannie Mae, including assignments of mortgages, foreclosure deeds, REO deeds, and lien releases. To report property acquisition to Fannie Accounting Teamįor submission of Form 1013 and Form Oversight and Monitoring Operationsįor executed Master Custodial Agreements ( Form 2017) submission of Form 2001 notification to Fannie Mae for document custodian ratings, non-compliance with eligibility or operational requirements, non-servicing transfer related file transfers, or any other document custodian related Transaction Management Unit Nameįor inquires and to submit Form 360 and Form CPM Operations The following table provides contact information for Fannie Mae and other resources for policies and requirements referenced in this Guide.

Fannie mae foreclosures phone number